MyPortal Access Glossary

Allows Customer Administrators to manage account related information, such as modifying Bill To and Ship To information.

Provides Customer Administrators with access to administrative settings used to manage users, permissions, and other available account configuration options.

Provides access to the Associate Dealer Channel.

Provides access to tools and information specifically available to authorized Associate Dealers participating in Michelin's Associate Dealer Channel to process new Associates for AAD, TAD, and KAD.

Provides access to analytics, performance data, and reporting.

OCS Product Search + Quick Tire Search + Retread.

Inquirer / Payer access.

Allows Customer Administrators to manage account related information, such as modifying Bill To and Ship To information.

Provides dashboards and reports designed for Michelin dealers. Users can review business performance, sales activity, customer trends, and other dealer specific information available for their authorized accounts.

A legacy dealer profile for retread and casing activity, including product and tire search.

Distributor-level contact.

Not a portal user — mobile tools only, no AMN profile mapping.

Provides access to electronic dispatch capabilities used to request, review, and manage service requests assigned to a service location.

Provides access to E-Fleet capabilities in MyPortal.

Allows authorized users to access electronic payment capabilities for eligible accounts. Users may be able to initiate or manage payments directly from a bank account, depending on the account setup.

Allows authorized owner finance users to access electronic payment or funds transfer capabilities. The specific functions available may depend on the account, program, and user authorization.

Provides access to financial account information for dealers.

Provides access to fleet financial account information.

Provides access to FixPix management capabilities used to review and manage service related photos and supporting documentation.

Provides dashboards and reports designed for fleet customers. Users can review fleet performance, tire activity, service information, and other insights available for their authorized fleet accounts.

Ops performance + service activities.

The broadest legacy fleet profile, covering operations, analytics, and financial visibility.

A legacy fleet profile focused on analytics and reporting, and financial account information.

A legacy fleet profile focused on operational service and workshop activity.

A legacy fleet profile covering service activity together with performance data.

Provides access to fleet information associated with service activity, helping users review fleet details needed to support service requests.

Orders + E-Fleet.

Allows you to view account statements containing invoice activity, balances, credits, and other financial transactions. This helps users understand what has been billed and what remains outstanding.

Inquirer / Payer access.

Provides visibility into active service activity so users can track the status and progress of service events.

Allows authorized users to view and manage work orders associated with services performed for a customer or vehicle.

Allows authorized users to view and manage work orders associated with services performed, without visibility into pricing information.

Provides access to MyPortal ordering capabilities.

Provides access to Michelin marketing programs and materials.

No ordering access.

A legacy profile with no working access, used while a user is being onboarded or assigned manually.

Provides access to Michelin rewards programs and related information. Depending on eligibility, users may be able to review program details, participation, earnings, or available rewards.

Allows eligible business owners or authorized financial users to view earnings related information. This may include commissions, incentives, program payments, or other financial details associated with the business.

Account Maintenance + Admin Settings — manual assignment.

Indicates that the role has no legacy MyPortal profile mapping and is not a portal user.

No access — similar to Onboarding profile, manually assigned.

Full access — highest risk level. Owner Finance includes MyEarnings and Electronic Fund Transfer.

Provides owner-level financial access including MyEarnings and Electronic Fund Transfer.

Allows you to review invoices and account statements as part of the payment process. This access helps users identify open balances, validate charges, and determine which invoices require action.

Allows you to create and submit a new tire or product order through MyPortal. You may be able to select the purchasing account, delivery location, products, quantities, and requested delivery details.

A legacy dealer profile for account maintenance and administrative settings, assigned manually.

A legacy dealer profile covering ordering plus analytics and selected supporting tools.

A legacy dealer profile focused on core ordering activity with limited supporting access.

A legacy dealer profile for users who need supporting tools but must not place orders.

A legacy dealer profile limited to financial account information such as invoices and payments.

The broadest legacy dealer profile, historically used for headquarters and ownership-level users.

Allows users to access or request point of purchase marketing materials for use at dealer locations. These materials may include posters, displays, signage, or promotional campaign assets.

Users responsible for placing and managing orders.

Provides access to Michelin retread and E RemiX related tools or information. Authorized users may be able to review retread activity, casing information, program details, or services connected to retread operations.

Provides access to Michelin retread and E RemiX related tools or information. Authorized users may be able to review retread activity, casing information, program details, or services connected to retread operations.

Store-level sales associate.

Allows authorized users to view and manage planned or scheduled service activity for supported fleet customers.

Provides access to the Seismic sales and content enablement library.

Provides access to a marketing tool that helps authorized dealers create Michelin branded advertising materials. Users may be able to customize approved templates with their business information and promotional content.

Provides access to service, maintenance, and inspection tools.

Store-level manager.

Allows authorized users to view and maintain information about their service location, including store details and service capabilities.

Service tools only.

Allows you to view and download Advance Shipping Notices. An ASN provides shipment information, such as the products shipped, quantities, shipment date, and delivery details.

Allows you to search for, open, and download invoices for the accounts you are authorized to view. This access is intended for users who need invoice information but may not be responsible for making payments.

Allows you to search for, review, and download invoices for accounts where you have payment responsibility. Invoice details may include the invoice date, amount, account, and payment status.

Allows you to search for and review orders associated with your authorized accounts. You can use this feature to check order details, quantities, delivery information, and current order status.

Associate Dealer Channel access.

Allows authorized users to view and manage work orders associated with services performed for a customer or vehicle.

Allows authorized users to capture work orders for services performed, without visibility into pricing information.

Operational service management.